Billing & Subscription

Payment Processors, Plans & Billing Guide

Everything you need to know about subscription plans, payment methods, invoices, and how to configure payment processors as a platform administrator.

Subscription Plans

7-Day Free TrialFree
  • Basic AI features
  • Limited daily calls
  • No ERP or Voice AI
  • 1 website / domain
  • Community support
Starter$29/mo
  • All Free features
  • 500 AI calls/day
  • Brand Sentinel
  • News Factory
  • Email support
Growth Business$79/mo
  • All Starter features
  • 2,000 AI calls/day
  • Business ERP access
  • Mautic Automation
  • Voice AI Studio
  • Priority support
Agency Scale$199/mo
  • All Growth features
  • Unlimited AI calls
  • Multi-domain
  • White-label branding
  • Social Syndicator
  • Dedicated support

ℹ️ Exact plan features and pricing are configured by your Superadmin in Admin Center → System Pricing. The above is the default configuration.


Accepted Payment Methods

BrandedClaws supports multiple payment gateways configured by the platform administrator. Available payment methods depend on which gateways are active on your platform instance.

Stripe
Credit/Debit cards (Visa, Mastercard, Amex), Apple Pay, Google Pay
Global
Paystack
Cards, bank transfer, USSD, mobile money
Africa-first (GH, NG, KE, ZA)
Direct Bank Transfer
Manual bank wire with IBAN/SWIFT
All countries
Custom Gateways
PayPal, Razorpay, M-Pesa, BTCPay (if configured)
Varies

Managing Your Subscription

Upgrading Your Plan

  1. Go to Dashboard → Profile → Subscription (or click your plan badge in the sidebar)
  2. Click View Pricing — you will be directed to the platform pricing page
  3. Select the plan you want to upgrade to and click Get Started
  4. Complete payment via your preferred method
  5. Your account is upgraded immediately — all locked features unlock automatically

Requesting an Invoice

  1. Go to Dashboard → Profile
  2. Under Billing History, find your payment entry
  3. Click Download Invoice — a PDF invoice will be generated
  4. For custom invoices with VAT/GST or company billing details, contact your platform administrator

Cancelling Your Subscription

To cancel, contact your platform administrator or support team. Your access continues until the end of the current billing period. Data is retained for 30 days post-cancellation for account recovery.


For Superadmins — Payment Processor Setup

As a Superadmin, you configure which payment gateways are active for your platform tenants. This is managed in Admin Center → Payment Processors.

Configuring Stripe

  1. Log in to dashboard.stripe.com → Developers → API keys
  2. Copy your Publishable Key (pk_live_...) and Secret Key (sk_live_...)
  3. In BrandedClaws: Admin Center → Payment Processors → Stripe
  4. Paste both keys and optionally add your Webhook Secret (whsec_...) for payment event verification
  5. Set your System Primary Currency (USD, EUR, GHS, NGN, KES, etc.)
  6. Click Save and Test Stripe Connection to verify

Configuring Paystack

  1. Log in to dashboard.paystack.com → Settings → API Keys & Webhooks
  2. Copy your Public Key and Secret Key
  3. In BrandedClaws: Admin Center → Payment Processors → Paystack
  4. Paste both keys, save, and click Test Paystack Connection

Live vs Test mode: Always use pk_live_ / sk_live_ keys for production. Test keys (pk_test_) are for development only and will not process real payments.


Troubleshooting

Payment declined
Check that your card has sufficient funds and international payments are enabled. Contact your bank if the issue persists.
Payment successful but plan not upgraded
Refresh your dashboard. If the issue persists after 5 minutes, contact your platform administrator with your payment receipt.
Stripe webhook errors in admin
Verify that the Stripe Webhook Secret (whsec_...) matches the one configured in your Stripe Dashboard → Webhooks.
Wrong currency being charged
Your Superadmin must update the System Primary Currency in Admin Center → Payment Processors before any new transactions.